"Given that our policies are so relaxed at this time, it is fairly easy to transfer a booking," a spokesperson for Crystal told Cruise Critic. They will charge you when you make the call. Subject to any rights that you have under the Australian Consumer Law, the following fare types are subject to the following terms: Once your booking is within our cancellation period, the non-refundable amount will increase as the cruise departure approaches. On 11/19/2021 at 9:32 PM, Elaine5715 said: 19952023, The Independent Traveler, Inc. It was a cruise sailing in March and I did this in November. PACKAGES, CRUISES, THEME PARKS AND SPECIALTY PRICES - All prices are valid for travel as specified, are valid for new bookings only and are available to Costco members residing in the United States. In order to reserve a room onboard, cruise lines will accept a deposit, or portion of the full cruise fare to secure your place. When you are on board a cruise ship, you can save on your next cruise and the one you're on by purchasing CruiseNext deposits in either $250 or $500 denominations. Once you decide to go with a nonrefundable cruise deposit, you typically can't switch over to a refundable option. They will keep the same booking number and make the changes and it will show the full $1000 deposit paid with an administrative fee added of $200 ($50/pp). I have a 7 day cruise booked for March. When Carnival cancels the cruise: Full refunds are available, as are options to accept future cruise credit with added onboard credit, based on the length of cruise. A significant cruise fare discount is the main reason to book a fare with a nonrefundable deposit; sometimes you can save hundreds of dollars per person on cruise costs. You pay the same either way it is just when you have to pay it. You have reached the maximum number of items in your favorites list. Does Early Saver and Early Saver Last Call follow Carnivals standard deposit, payment and cancellation terms? * No refunds for Pack & Go, Early Saver and Super Saver fares. For guests in Suites or embarking on holiday or non-US sailings, see Disney's refund policy, ** Applies to guests in Non-Suites/Non-Concierge Staterooms on 6 to 9 Night Cruises where embark or debark is a U.S. . If you booked Early Saver (it sounds as though you did), you MIGHT find a sympathetic ear who will simply transfer your reservation for you, but don't count on it. Carnival Cruise Line's refund policies are dependent on the length of cruise, the type of fare you purchase, and the time frame in which you make changes or cancellations to your booking. Be aware that the cruise lines refund policies vary widely and change frequently. If youre flying in, you can get the ease of being met by Carnival staff at the airport, who will escort you to a shuttle bus that takes you directly to the port a great value. He doesn't return emails, and at this point I don't really trust what he comes up with verbally without a paper trail. Inside those dates, cancellation fees will apply according to the timeframes found below. By The higher the price, the sooner you'll have to pony up. Email to: Agencytransfers@carnival.com Fax to: 305 406-6477 (The longer the sailing, generally the higher the price. * Suite categories do require a double deposit since there are a limited number of suites. Hope this helps and that your family member gets better quickly. Then email Costco Travel at: cruise.followup@costcotravel.com and include the following details in your email: Costco membership number. one would think that it would be a simple answer:confused: :confused: :confused: :confused: :confused: . She said she's been with Carnival for 8 years. 76 days prior to sailing. There are generally two types of cruise deposits: refundable and nonrefundable. (I haven't done the math so these numbers are hypothetical). You would then be required to pay the deposit on your new cruise, and they will apply the future cruise credit to the balance on that cruise (you have to tell them to do that). Been there. Cunard. Your rating has been submitted, please tell us how we can make this answer more useful. Instead, cruise lines have been busy creating brand-new itineraries from new homeports for their restart. Are you sure about this? I was told it rolled into the whole cruise fare and I will just owe that much less when I need to make final payment. Be sure to check all entry and vaccination requirements for your embarkation destination, along with flight availability. Flood insurance has a 30 day period until coverage takes effect after binding coverage. *Taxes, fees and port expenses are additional per person. We always book Early Saver, and usually reduced deposit. It can be confusing, especially to first-time cruisers, to know when you have to plunk down an initial deposit, make your final payment, and when you're eligible for a refund. If you paid early saver, you most likely will lose your deposit as Carnival doesn't allow changes with Early Saver. Carnival Cruise Line. By proceeding, you agree to Cruise Critics. Cruise Critic reached out to several lines for advice. Pricing guarantees: Carnival offers a lowest price guarantee on cruise fares for the first 48 hours after you make a booking. On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. have announced new vaccination requirements. Total Fareis defined as cruise fare, air supplement, optional transfersand pre/post cruise vacation package. Crystal's representatives mentioned if the person wanting to transfer cruises was inside the cancellation penalty period, that request to have those fees waived would have to be reviewed internally by the team. CC Help Jenn Other sailings include All Holiday; Australia; New Zealand; South Pacific; Asia; Prinsendam Europe; South America and Antarctica sailings. Final payment dates coincide with the end of the full refund period: 75 days before sailing for cruises two to five days long and 90 days for cruises of six days or longer. They are only valid for the passengers booked on the original sailing. Our TA did it for us,but Carnival got their extea money right off the bat. Princess Cruise Line's Future Cruise Credit (FCC) is credit that you can use for your next Princess cruise. By doing this, you will not have to put out any extra "up front money." She said that Carnival cannot downgrade me class levels. Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. It may take a day or 2 or 3 for the FCC to show up. Thank you. Also note that the money that you will be credited to a future cruise,,, cannot be used as a deposit for the future cruise. Opens in a new window. By I just spoke to PJ at the customer service number. But I feel relieved that Carnival will not downgrade my level of class (Ocean Suite). You will be able to leave a comment after signing in, By Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, http://www.carnival.com/request-forms/reimbursement-form.aspx, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Do you know what would happen to the other $500? Port (Non Holiday Sailings). External site which may or may not meet accessibility guidelines, YouTube. that is a bigger issue, we don't want to this but we also don't want to cxl her yet just incase something changes in the next month or so. And Grand World; Grand Voyages; any Segment of a Grand World or Grand Voyage; 29-50 day Hawaii, Tahiti & Marquesas; Incan Empires; Amazon Explorer; 30+ day Europe Transatlantic or any segment of a 30+ day Europe Transatlantic sailing; Africa Explorer and Far East Explorer. For more than 2 guests, or for guests staying in The Haven Suites, Suites, Garden Villas and guests on holiday sailings, see Norwegian's, Other sailings include All Holiday; Australia; New Zealand; South Pacific; Asia; Prinsendam Europe; South America and Antarctica sailings. So just call them and change it. For guests booked directly with Carnival:To check and see if your booking is subject to acancellation non-refundable component, login to your carnival.com.au profile. Instead of getting the amount refunded to your credit card, you may be issued a . So this means it will just be me and my 10 year old daughter. 19952023, The Independent Traveler, Inc. 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form. Would it be refunded or would it have to put toward another cruise? But how easy is it for cruisers booked on existing voyages to move their booking over to one of these new cruises? If Carnival must cancel your cruise: You are typically given a window of six months or more to rebook a cruise that sails within a 24-month window to receive any bonus onboard credit offered. I can't get a straight answer from Carnival as to whether i can transfer my existing DP on the Glory in Dec. to same date on Victory out of San Juan? I got an awesome rate because I booked 18 months in advance. 2. Im planning to call Carnival today to find out what will happen if I drop my husband from my reservation for the Ocean Suite room. If you are cancelling your booking prior to your final payment, you will receive a refund unless you have booked a specific promotion with a non-refundable deposit and/or fare. The hardest part of using your CruiseNext deposit is choosing where you want to go on your cruise. gemduncan, March 18, 2019 in Carnival Cruise Lines. I read the policy and it seems like we will only lose $50 but I am unsure. For bookings paid with a travel agency credit card or check, the cruise credit will then be issued in the name of the cancelled guest. Started August 27, 2021, By At some lines, future cruise credits can only be used for a single future sailing, with any leftover balance forfeited. . After re reading the OP, our entire deposit got transfered,just fyi.We did change our room number,simply b/c I wanted to be on a diffrent side of the ship.But its literally across the hall. Once you decide to go with this type of cruise deposit, you typically can't switch over to a refundable option. Whichever you choose, youll enjoy the same peace of mind because we take care of everything. Norwegian's Future Cruise Credit (FCC) is credit that you can use for your next Norwegian cruise. If if its going to cost more, then I might just pay the $50 name change and invite my mom to come with us. Before Carnival's Guest Admin Department does the actual transfer, they will call the travel agency releasing the booking, speak to the owner or manager and verify that all the information in the letter is correct. Carnival's Fly2Fun airfare has its own set of cancellation dates. Technically, it is against the fare rules, but you really won't know until you try. For Carnival-owned Princess Cruises and Holland America Line, cruise credits will be given automatically for select cruises canceled in 2021 but if you want a refund, you . Any cruise that has a stop in a Canadian port has been canceled through February 2022 Cancellation Policy Due to COVID-19 If your cruise was canceled, you'll receive a 125% future cruise credit of the deposit and 100% future cruise credit of any additional money paid that you can use on any sailing booked by September 30, 2022. I have 2 rooms with 2 people in each. And as easy as this makes getting to the ship, remember that youll enjoy the same service coming back after your cruise a nice way to end a great vacation! I told the service agent that the booking was already crazy expensive, and if it went higher I would have to either cancel or move to a cheaper cabin. Unlike regular service disruptions such as hurricanes, the ongoing global health pandemic has made it largely impossible to resume previously-scheduled itineraries -- at least for now. We said to heck with him. If you booked a rate that doesn't have a non-refundable deposit, then I'd think you'd get that back. Carnival may collect any fuel supplement in effect at the time of sailing, even if the cruise fare has been paid in full. If I have to change dates maybe I will recoup some of my loss too. There are 400 CSR agents. From 14 days prior to sailing to the day of your cruise, the non-refundable component is 100%* of the total fare. Trust me, as a person who loves cruising and recommends this as a go to vacation for families I don't want to take anyones space. To continue favoriting products, please remove some items from this list. I think "trap" is kind of a hard word. *for cruises of 4 days or less, seehere See Royal Caribbean's refund & cancellationpolicy. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. My cruise is not until March 2020 and I have until January 2020 to make any changes. How Reassuring are New Cruise Cancellation Policies Really? Total Fareis defined as cruise fare, air supplement, optional transfersand pre/post cruise v, Health Protocols and Requirements for Sailings, Youth Programs (Under 2 & 2-11 years old). If a booking has a ChoiceAir ticket and the transfer request involves a change in currency we cannot accommodate a transfer. The rest of your deposit will be given as a future cruise credit. Plan Far, Far Ahead, Your Favorite Cruise Ship is For Sale? A deposit is required within 4 days of booking your cruise, also please find final payment requirements below. CruiseNext deposits applied to a suspended reservation will be returned to the . I wouldn't bring it up though because they may do it without even thinking about it. Powered by Invision Community. What upgrades and goodies transfer, I don't know. If your plans change and you need to postpone or cancel, you can cancel and get a full refund if you cancel at least 90 days out (see below for slight variations you'll notice Princess's refund policy is fairly strict sorry! Port.

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