Group of 1 - 4. Which languages are spoken by the staff at Gaylord Texan Resort & Convention Center? Our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. They went the extra mile and split our salad and two plates. I had housekeeping banging on the door (twice) whilst I was in meetings - So I messaged the front desk who reluctantly gave me noon check out. Nestled in Gaylord Texan's festive Riverwalk Market District, Old World Mexico meets modern Tex-Mex for a delicious dining experience. Gaylord Texan Resort & Convention Center features a nightclub and puts you 0.2 mi (0.3 km) from Gaylord Texan Convention Center and 2.4 mi (3.8 km) from Grapevine Mills Mall. Perfect accommodations for a business conference. Worst customer service I have ever experienced, I stayed for 3 nights in early November. Other rooms include balconies that face the indoor atrium. 817-778-1000. The only way to leave a review is to first make a booking. There are plenty of hotels around the area that can give you better service. We walked around the atrium for a little bit then went down to the Riverwalk Cantina, arriving at 9:30. Find Hotels near Gaylord Texan Convention Center in Dallas Stay close to the venue from $57 Check-in Check-out Guests Most hotels are fully refundable. Enjoy pop-up bars at the resort that are decked out for the holiday season. Each review score is between 1 and 10. A beautiful atrium, jogging trails and a fitness center are also available. If you booked through us and want to leave a review, please sign in first. The water park they tout is so far from the actual hotel that you have to take a shuttle to and from and the on-site pools are small and not very appealing. Water and snacks too., all the Christmas decorations and festivities Hello. The only real negative is everything you do in your room/bathroom can be heard in the hall. Rustic yet refined, the $120 million Vineyard Tower expansion at Gaylord Texan Resort & Convention Center boasts 303 luxury guest rooms, an outdoor terrace offering spectacular views of Lake Grapevine and 86,000 square feet of carpeted meeting space, including a 30,000-square-foot ballroom, 30,000 square feet of breakout space and 26,000 square feet of pre-function space. It kept me up all night. Clean amazing resort! Very Impressed with the way the staff handled the situation. Each is equipped with cable TV, a coffee maker and a laptop safe box. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. It's a huge complex that's worth a visit, however I don't think if it's worth the money. They read all your preferences and make sure your stay is incredible! Thanks! The Gaylord Texan has room service as an option for all room and suite types. Senior Manager, Events. Spring Breakout Escape Room Your teacher confiscated your cell phone after you were caught texting during class but but did not return it to you. We weren't going to let it ruin our nights so we went back up to the bar that wasn't open before. My husband & I stayed here for a conference. Great walkways in the atrium area. Washing their hands, talking, opening a jar (or something) in the bathroom. Details Book Now Select Date. It's important to note that we did not get an atrium room as requested, which probably would have been louder. Certain services and amenities may be reduced or unavailable as a result. Payments made by partners impact the order of prices displayed. Calm cool and collective. Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. Experiences Near GayLord Texan @ Grapevine, TX. If you stayed at this property through Booking.com, you can write a review. The indoor pool was closed. Full-Time. I also filled out my tax exempt form upon check in and got a note the next day stating I failed to. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A perfect location for your leisure or business needs in beautiful Grapevine, Texas. Ideally, we'd publish every review we get, positive and negative. Comfortable bed, very clean, no problems or surprises. Escape Room in Grapevine, TX: Vital game details, editor's view, curated reviews, covid updates, FAQs and more. Experience hospitality at Texican Court for New Year's Eve and enjoy an evening around the fire pits with live music from 6:00 pm - 12:30 am and a champagne toast at midnight at Two Mules Cantina <<< book here. Gaylord Texan, Elevator stalled and freaked us out, only got 100$ off room price and paid over 1K for a 1 night stay, Hotel is beautful but price was 1400$ for 1 night for a suite w/ tax. Grapevine, TX. This has been an incredibly frustrating experience and I would caution anyone considering staying, at the Gaylord to consider other options, as this is probably the worse customer service I have ever experienced. The beds were comfortable And the restaurants and shops are pretty entertaining. March 2023. The food outrageous! and more! The beds were comfortable, check in was quick & easy. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Gaylord Texan. Which popular attractions are close to Gaylord Texan Resort & Convention Center? This package includes one night room accommodations at Gaylord Texan Resort and one treatment per person per night or two treatments for one person per night: Relache Spa 50-minute De-Stress Massage, Relache . Gaylord Texan, The Gaylord still has that wonderful atrium under glass which is great when the weather outside is freezing cold. Arrived at hotel around 230pm on Monday, 6/24. Thank you again for your review. Review tags are currently only available for English language reviews. . The employees were very friendly and helpful with any questions. Gaylord Texan Resort & Convention Center 1501 Gaylord Trl , Grapevine, Texas 76051 855-516-1090 Reserve Outstanding value on upcoming dates. We sat down and were there another 10 minutes, where the same bartender from before and another, literally refused to greet or serve us. Our team checks each review posted on the site disputed by our community as not meeting our. To edit a review youve already submitted, contact our Customer Service team. Cons: - the market closes at 8pm - Restaurant prices are ridiculous - The rooms. The charcuterie platter was the best I have ever seen! The website does not explain the risk involved so I'm taking the time to warn people. Posting id: 820707248. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. We visited Legoland and the aquarium which were fun but ridiculously overpriced. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Copyright 19962023 Book by 10/13/19. Jeremy at the Splash Park was amazing and did a super job both days we rented a cabana. The woman who answered was rude, and said "it will be at least an hour, do you want it orrrr" I guess not? We checked out at 10:30am and at 8pm were told our items were not found/ready for pick up yet? Schedule Full-Time. Are there opportunities to exercise at Gaylord Texan Resort & Convention Center? Does Gaylord Texan Resort & Convention Center have any great views? I tried to do the same next day, but there was only menu breakfast due to the lack of regular (non event) customers. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. WiFi is available in the rooms and charges apply. Price: The "ICE" exhibits were NOT included with your stay at the hotel, it is all extra. Claim your listing for free to respond to reviews, update your profile and much more. What a place to come if your wanting to get away. Its a great venue. They do Not tag the lost items by room number. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. I will start with the service bar none, exceptional! I stayed here for the week for business, the restaurant choices were convenient and there were plenty of activities for kids and adults. <link rel="stylesheet" href="styles.d7eef4954696a575.css"> The room block at the Gaylord Texan is currently sold out. Guests with existing Gaylord Texan Resort & Convention Center reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. Location Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAP. What are some of the property amenities at Gaylord Texan Resort & Convention Center? Staff: Friendly and courteous. No dresser, only an open closet area inside the doorway area (accessible room) if in Dallas area would stay here again. Room service was excellent Review of Gaylord Texan Resort & Convention Center Reviewed June 11, 2019 via mobile I rarely order room service at a hotel or a resort, but after an exhausting day my roommate and I decided to split a meal. Gaylord Texan Resort & Convention Center US Tel. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Each time, the food was delicious and arrived in about 30-40 minutes. The menu selections were varied and very tasty and the service was over-the-top spectacular - they went so far as to go completely off menu to cater to my strange dietary restrictions and did it with a smile and no condescension. Ummm ok?He dropped our drinks off and did not come back for about 30 minutes, ensuring we did not have time for 2. If you want to unwind even more, discover our resort's on-site spa, Relache Spa & Salon. more. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Gaylord Hotels Built 2004 Renovated Total meeting space 490,132 sq. Lowest Regular Rate. We ate at the sports bar and the food was very good. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. The rooms were comfortable and meeting facilities were modern and well kept. As a Gold member, I was surprised my room was not available but my coworkers who does not have status ALL got theirs. a Starbucks in the hotel. The number of extra beds and cribs allowed depends on the option you choose. Explore menu, see photos and read 1962 reviews: "Slow service, cheese tray was poor quality, lobster was undercooked" Old Hickory Steakhouse at The Gaylord Texan, Fine Dining Steakhouse cuisine. 10. For the prices that you pay here I would expect better treatment and service. Forecast, plan and execute profitable catered events for large group/convention business and key accounts (400 - 13,000 attendees). Job Number 23031598. We ended up checking out early and going to Starbucks down the road. We enjoyed our stay and got lots of our steps in! Gaylord Texan. room2 Southampton is a place to live, not just stay for the night. I will state if you read my reviews you will know I hate large properties. Thanks! Needless to say, I walked several miles over the course of a 4 day business trip. I am a sales leader for Gaylord Pacific Resort & Convention Center who is passionate about supporting my team in assisting corporations and associations accomplish their business objectives . This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Sign up and we'll send the best deals to you. Grapevine, TX 76051. If you have an older kid, you want to make sure to ask them what they are interested in first because the "grand scheme" of things is not as grand as the pictures show on line. ?I was so looking forward to this resort and was sadly, very disappointed. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Every room features high-speed wireless Internet access, two phones, in-room coffee service, refrigerators, irons and ironing boards.

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